Consumer Code

Our Commitment to You

At Hembury Homes, we are dedicated to delivering exceptional service to ensure your journey with us is as smooth and stress-free as possible.

From providing clear, accurate information to offering outstanding aftercare once you’ve moved in, we are committed to meeting and exceeding your expectations every step of the way.

Homebuilders have been required to follow the Consumer Code for Home Builders, a mandatory set of guidelines designed to safeguard home buyers and set a benchmark for service quality.

As a registered member of the LABC Warranty, one of the UK’s leading provider of home warranties and a key standards-setter, we fully comply with the Consumer Code.

This code ensures home buyers:

  • Are treated fairly throughout the buying process
  • Know exactly what level of service to expect
  • Receive clear, trustworthy information to help them make informed decisions
  • Have access to quick and affordable dispute resolution services in case of dissatisfaction

For more information on the Consumer Code for Home Builders, visit www.consumercode.co.uk.

Let us make your home-buying journey an exceptional experience.