{"id":29,"date":"2018-09-12T09:52:12","date_gmt":"2018-09-12T09:52:12","guid":{"rendered":"https:\/\/hemburyhomes.co.uk\/?page_id=29"},"modified":"2021-03-31T11:57:30","modified_gmt":"2021-03-31T10:57:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hemburyhomes.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2dc1ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2dc1ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2b5816\" data-id=\"d2b5816\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3888746 elementor-widget elementor-widget-heading\" data-id=\"3888746\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9e0ad7 elementor-widget elementor-widget-text-editor\" data-id=\"d9e0ad7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We\u2019ll also tell you about your privacy rights and how the data protection law protects you.<\/p>\n<p>This privacy notice is provided in a layered format so you can click through to the specific areas set out below.<\/p>\n<p><b>1. WHO WE ARE AND IMPORTANT INFORMATION<\/b><\/p>\n<p><b>2. THE PERSONAL DATA WE COLLECT ABOUT YOU<\/b><\/p>\n<p><b>3. HOW WE COLLECT YOUR PERSONAL DATA<\/b><\/p>\n<p><b>4. HOW WE USE YOUR PERSONAL DATA<\/b><\/p>\n<p><b>5. WHO WE SHARE YOUR PERSONAL DATA WITH<\/b><\/p>\n<p><b>6. INTERNATIONAL TRANSFERS<\/b><\/p>\n<p><b>7. DATA SECURITY<\/b><\/p>\n<p><b>8. DATA RETENTION<\/b><\/p>\n<p><b>9. YOUR LEGAL RIGHTS<\/b><\/p>\n<p><b>10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES<\/b><\/p>\n<p><b>11. QUERIES, REQUESTS OR CONCERNS<\/b><\/p>\n<p><b>1. WHO WE ARE AND IMPORTANT\u00a0INFORMATION\u00a0<\/b><\/p>\n<p><u><b>What is the purpose of this privacy notice?<\/b><\/u><\/p>\n<p>This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter.<\/p>\n<p>This website is not intended for children and we do not knowingly collect data relating to children.<\/p>\n<p>You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.<\/p>\n<p><u><b>Data controller(s)<\/b><\/u><\/p>\n<p>Hembury Homes Ltd is part of a group of different legal entities, including: Hembury Holdings Limited, Hembury JV Limited and Hembury Homes (Devon) Limited. This privacy notice is issued on behalf of the Hembury Homes Group so when we mention &#8220;Hembury Homes&#8221;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221; in this privacy notice, we are referring to the relevant company in the Hembury Homes Group responsible for processing your data. For all data matters contact Dan Salt on dan.salt@hemburyhomes.co.uk.<\/p>\n<p>Hembury Homes Ltd is the controller and responsible for this website.<\/p>\n<p><u><b>Third-party links outside of our control<\/b><\/u><\/p>\n<p>This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.<\/p>\n<p>When you leave our website, we encourage you to read the privacy notice of every website you visit.<\/p>\n<p><b>2. THE PERSONAL DATA WE COLLECT ABOUT YOU<\/b><\/p>\n<p>Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the <a href=\"https:\/\/ico.org.uk\/global\/contact-us\/\"><span style=\"color: #0000ff;\"><u>Information Commissioners Office<\/u><\/span><\/a>.<\/p>\n<p>We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:<\/p>\n<ul>\n<li>\n<p><b>Identity Data<\/b>\u00a0includes First Name, Last Name<\/p>\n<\/li>\n<li>\n<p><b>Contact Data<\/b>\u00a0includes email address, telephone number<\/p>\n<\/li>\n<\/ul>\n<p>We do not collect any\u00a0<b>Special Categories of Personal Data<\/b>\u00a0about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.<\/p>\n<p><u><b>If you fail to provide personal data <\/b><\/u><\/p>\n<p>Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.<\/p>\n<p><b>3. HOW WE COLLECT YOUR PERSONAL DATA <\/b><\/p>\n<p>We use different methods to collect data from and about you including through:<\/p>\n<ul>\n<li>\n<p><b>Directly.<\/b>\u00a0You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you<\/p>\n<ul>\n<li>\n<p>subscribe to our newsletter<\/p>\n<\/li>\n<li>\n<p>[Apply for our products or services;]<!-- Does the house purchase process go through HH or an agent? --><\/p>\n<\/li>\n<li>\n<p>Request marketing to be sent to you.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>4. HOW WE USE YOUR PERSONAL DATA<\/b><\/p>\n<p>We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:<\/p>\n<ul>\n<li>\n<p align=\"left\"><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\"><b>Performance of Contract <\/b><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">this\u00a0means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p align=\"left\"><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\"><b>Legitimate Interest<\/b><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">\u00a0this means the interest of our business in conducting and managing our business to enable us to give you the best service\/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by <\/span><\/span><\/span>contacting us<span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p align=\"left\"><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\"><b>Comply with a legal or regulatory obligation<\/b><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">\u00a0this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p><b>PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA<\/b><\/p>\n<p>We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.<\/p>\n<p>Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.<\/p>\n<p>\u00a0<\/p>\n<table width=\"603\" cellspacing=\"0\" cellpadding=\"2\">\n<tbody>\n<tr valign=\"top\">\n<td width=\"198\">\n<p><b>Purpose\/Activity<\/b><\/p>\n<\/td>\n<td width=\"150\">\n<p><b>Type of data<\/b><\/p>\n<\/td>\n<td width=\"240\">\n<p><b>Lawful basis for processing including basis of legitimate interest<\/b><\/p>\n<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td width=\"198\">\n<p>To register you as a new customer<\/p>\n<\/td>\n<td width=\"150\">\n<p>(a) Identity<\/p>\n<p>(b) Contact<\/p>\n<\/td>\n<td width=\"240\">\n<p>Performance of a contract with you<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<p><u><b>Marketing<\/b><\/u><\/p>\n<p>We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.<\/p>\n<p>WE HAVE ESTABLISHED THE FOLLOWING PERSONAL DATA CONTROL MECHANISMS:<\/p>\n<p><u><b>Promotional offers from us<\/b><\/u><\/p>\n<p>We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.<\/p>\n<p>You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.<\/p>\n<p><u><b>Opting out<\/b><\/u><\/p>\n<p>You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us directly.<\/p>\n<p>Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of purchasing a property from us.<\/p>\n<p><u><b>Cookies<\/b><\/u><\/p>\n<p>You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.<\/p>\n<p><u><b>Change of purpose<\/b><\/u><\/p>\n<p>We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email dan.salt@hemburyhomes.co.uk.<\/p>\n<p>If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.<\/p>\n<p>Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.<\/p>\n<p><b>5. WHO WE SHARE YOUR PERSONAL DATA WITH<\/b><\/p>\n<p>We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.<\/p>\n<ul>\n<li>\n<p>External Third Parties Service, for example<\/p>\n<ul>\n<li>\n<p>Estate agents acting as processors<\/p>\n<\/li>\n<li>\n<p>Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.<\/p>\n<p><b>6. INTERNATIONAL TRANSFERS<\/b><\/p>\n<p>WE DO NOT TRANSFER YOUR PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (<b>EEA<\/b>).<\/p>\n<p><b>7. DATA SECURITY<\/b><\/p>\n<p>We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.<\/p>\n<p>We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.<\/p>\n<p><b>8. DATA RETENTION<\/b><\/p>\n<p>We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.<\/p>\n<p>To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.<\/p>\n<p><b>9. YOUR LEGAL RIGHTS<\/b><\/p>\n<p><span style=\"color: #000000;\">Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data: <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to request a copy of the personal data which we hold about you;<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to request that we correct any personal data if it is found to be inaccurate or out of date;<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to request your personal data is erased where it is no longer necessary to retain such data;<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data; <\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable 9i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means); <\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Tahoma, serif;\"><span style=\"font-size: small;\">The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest\/exercise of official authority); direct marketing or processing for the purposes of scientific\/historical research and statistics). <\/span><\/span><\/span><\/li>\n<\/ul>\n<p>If you wish to exercise any of the rights set out above, please email dan.salt@hemburyhomes.co.uk<\/p>\n<p><u><b>No fee required \u2013 with some exceptions<\/b><\/u><\/p>\n<p>You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.<\/p>\n<p><u><b>What we may need from you<\/b><\/u><\/p>\n<p>We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.<\/p>\n<p><u><b>Time limit to respond<\/b><\/u><\/p>\n<p>We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.<\/p>\n<p><b>10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES<\/b><\/p>\n<p>THIS VERSION WAS LAST UPDATED ON 23 MARCH 2021.<\/p>\n<p>Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.<\/p>\n<p><b>11. QUERIES, REQUESTS OR CONCERNS<\/b><\/p>\n<p>To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our Dan.Salt@hemburyhomes.co.uk<\/p>\n<p>If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the <a href=\"https:\/\/ico.org.uk\/global\/contact-us\/\"><span style=\"color: #0000ff;\"><u>Information Commissioners Office<\/u><\/span><\/a> on 03031231113 or via email <a href=\"https:\/\/ico.org.uk\/global\/contact-us\/email\/\"><span style=\"color: #0000ff;\"><u>https:\/\/ico.org.uk\/global\/contact-us\/email\/<\/u><\/span><\/a> or at the Information Commissioner&#8217;s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.<\/p>\n<p align=\"justify\">Markel Law owns the copyright in this document.\u00a0 You must not use this document in any way that infringes the intellectual property rights in it.\u00a0 You may download and print this document which you may then use, copy or reproduce for your own <u>internal non-profit making purposes<\/u>. However, under no circumstances are you permitted to use, copy or reproduce this document with a view to profit or gain.\u00a0 In addition, you must not sell or distribute this document to third parties who are not members of your organisation, whether for monetary payment or otherwise.<\/p>\n<p align=\"justify\">This document is intended to serve as general guidance only and does not constitute legal advice. The application and impact of laws can vary widely based on the specific facts involved. This document should not be used as a substitute for consultation with professional legal or other competent advisers. Before making any decision or taking any action, you should consult a Markel Law professional.<\/p>\n<p align=\"justify\">In no circumstances will Markel Law LLP, or any company within the Markel Group be liable for any decision made or action taken in reliance on the information contained within this document or for any consequential, special or similar damages, even if advised of the possibility of such damages.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). 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The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). 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